Our dedicated fleet of MediLogistics vehicles delivers patient-ready parcels to medicine collection points at a network of doctors’ practices. Through this service, MediLogistics works with doctors’ rooms in terms of a service level agreement.
Doctors’ practices are validated to ensure they have suitable facilities for the safe storage of the medicine parcels, including appropriate refrigeration capacity for example, and the company assists in training administrative staff in the use of the system to ensure each parcel has been dispensed to the patient it is intended for.
Particularly in more rural areas, the doctors’ practice collection points are regarded as an important service in assisting to drive chronic medication adherence, as patients can conveniently collect their prescription medicines from their doctor’s premises. Strict confidentiality measures, including the fact that there is no indication of the parcel contents on the external packaging, ensure that patient privacy is protected.